Key Responsibilities:
Manage guest reservation inquiries and bookings via phone, email, and online channels.
Prepare confirmations, handle modifications or cancellations, and ensure accurate ERP updates.
Coordinate with Front Office and other teams for smooth pre-arrival and check-in experiences.
Skills and Competencies Required:
Graduate/Diploma in Hospitality, Business Administration, or Travel & Tourism.
1–5 years of experience in reservations or front office, preferably in a resort or wellness setup.
Strong communication, coordination, and system-handling skills; proficiency in MS Office and ERP tools.
Fluency in English with working knowledge of Malayalam preferred.
If this skills matches, please send us your updated resume to team@sureevents.com with the job code in the subject line.